COVID-19 information, protocols
and waiver

The health and safety of our guests, staff and community are our top priority.

We have been working hard preparing for our reopening, which is scheduled for Friday, May 29.

At Hair Spa D’Sheri, we adhere to the highest standards and we are committing to maintaining those standards during this challenging time.

We have met and exceeded all safety, sanitation and health standards set forth by the CDC, the Illinois Department of Public Health, Hoffman Estates and Cook County. And we have received the appropriate health and sanitation certifications.

We are installing dividers between stations, deep cleaning the salon as recommended, cleaning the vents and providing hand sanitizer — taking every precaution to make your experience safe.

Each area, all tools, stations and equipment will be sanitized and/or disinfected between each client

To keep you and our team safe, we will also follow a list of safety protocols outlined below. 



  • Health checks will be required before entering.

  • No more than 5 people for every 1,000 square feet will be allowed inside the salon.

  • You must have an appointment to enter the salon.

  • You must wear a mask at all times.

  • No food or beverages as this requires removal of your mask.

  • No children or guests will be allowed in the salon during your appointment.


Before you arrive

  • Please wash and dry your hair so you arrive with clean hair.

  • You must read, download and sign this waiver, and bring it to your appointment.



When you arrive/during your appointment

  • Call us from outside the salon to alert us of your arrival.

  • You must remain in cars until you are let into the salon.

  • When it is time for your appointment, you will be greeted outside where we will take a touchless temperature check.

  • Any clients with a fever or exhibiting any symptoms will not be allowed to enter the salon.

  • You must sanitize your hands before entering the salon (we will provide sanitizer).

  • To aid in contract tracing, we are required to document your name, contact information, your entrance/exit time and travel outside Illinois on a form.

  • Masks will be mandatory during your entire appointment. If you do not bring your mask, one will be available for purchase.

  • Anyone who does not wear a mask cannot be allowed to enter.

  • It is not mandatory to wear gloves as long as you are following hand sanitizing procedures.



  • Cancellation/no-show policy- We will not be penalizing for any last-minute cancellations due to being sick. However, please provide us with information as soon as possible so we can adjust our schedules accordingly. We are trying our best to get every client in as soon as possible.  

  • These protocols may be refined and adjusted as needed to ensure your safety.


At Hair Spa D’Sheri, we are excited to service our clients again. Thank you for your cooperation during this time.